Shipping policy

This Shipping Policy explains the order processing, shipping, delivery, tracking, and service-area terms for purchases made through weaverironclad.shop.

Orders are sold and fulfilled by WEAVER IRONCLAD SYSTEMS LLC.

Shipping Area

We currently ship only to eligible physical addresses within the contiguous United States.

We do not ship to:

  • Alaska;

  • Hawaii;

  • Puerto Rico;

  • Other U.S. territories;

  • P.O. boxes;

  • APO, FPO, or other military addresses;

  • International destinations.

Customers must provide a complete and deliverable physical street address at checkout.

Shipping Cost

Standard shipping is free for all eligible orders. There is no minimum purchase requirement for free standard shipping.

We do not currently offer expedited, express, overnight, or international shipping.

Applicable sales tax, if any, is calculated separately during checkout and is not a shipping charge.

Order Processing Time

Orders are generally processed within 1–3 business days after payment is successfully authorized.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or federal holidays begin processing on the next business day. Processing time may include payment verification, address review, order preparation, packaging, and transfer to the carrier.

If we cannot process an order because of incomplete information, an invalid address, payment verification, or product availability, we may contact the customer. A delayed response may affect the estimated dispatch date.

Shipping Carrier

Orders are shipped through FedEx.

The specific FedEx service used may depend on the delivery location, package size, package weight, and other shipment requirements. Customers cannot select an alternative carrier at checkout.

Estimated Delivery Time

After an order is dispatched, the estimated FedEx transit time is 5–8 business days.

The estimated total delivery period is:

  • Processing time: 1–3 business days;

  • Transit time: 5–8 business days;

  • Estimated total: 6–11 business days after the order is placed.

Delivery estimates begin after payment authorization and apply to eligible addresses in the contiguous United States.

These timeframes are estimates rather than guaranteed delivery dates.

Order Tracking

When an order is shipped, we will send a shipping confirmation containing the available FedEx tracking information to the email address provided at checkout.

Tracking information may require additional time to become active after the shipping confirmation is sent.

Customers are responsible for providing a valid email address and monitoring the tracking information for delivery updates.

If you have not received tracking information after the processing period, contact support@weaverironclad.shop and include your order number.

Shipping Origin

Orders are processed and dispatched from our U.S. fulfillment location:

WEAVER IRONCLAD SYSTEMS LLC
5120 Greythorne Dr
Lexington, KY 40515
United States

The shipping origin shown on a package or tracking record may reflect the applicable fulfillment or carrier processing facility.

Delivery Delays

Delivery may be delayed because of circumstances outside our reasonable control, including:

  • Severe weather or natural disasters;

  • FedEx service interruptions;

  • Federal holidays or seasonal shipping volume;

  • Transportation or logistics disruptions;

  • Incomplete or incorrect delivery information;

  • Access restrictions at the delivery location;

  • Safety or security concerns;

  • Other unexpected carrier delays.

If a shipment is delayed, customers should first review the FedEx tracking information. If the tracking information has not updated or the package has exceeded the estimated delivery period, contact support@weaverironclad.shop.

We will review the shipment and, where appropriate, open an investigation with FedEx.

Incorrect or Incomplete Addresses

Customers are responsible for checking the shipping address before submitting an order.

To request an address correction, contact support@weaverironclad.shop as soon as possible. We can attempt to update the address before the order is handed over to FedEx, but an address change cannot be guaranteed once fulfillment or shipping has begun.

If a package is returned or cannot be delivered because the customer supplied an incorrect or incomplete address, the customer may be responsible for the reasonable cost of reshipping the order.

If the address error was caused by us, we will correct the issue at no additional cost to the customer.

Delivered but Not Received

If FedEx tracking shows that a package was delivered but you cannot locate it:

  1. Confirm that the delivery address on the order is correct.

  2. Check around the delivery location, including entrances, porches, garages, mailrooms, reception areas, and other secure locations.

  3. Ask household members, neighbors, building staff, or reception staff whether they accepted the package.

  4. Contact us at support@weaverironclad.shop within 7 calendar days after the tracking status changes to “delivered.”

Please include your order number and tracking number. We will review the information and may open a delivery investigation with FedEx.

A replacement or refund will be provided when the investigation confirms that the package was lost because of an error by us or the carrier.

Lost Packages

If tracking has not updated for an extended period or the package has not arrived by the end of the estimated delivery period, contact support@weaverironclad.shop.

We may need to open a carrier investigation before issuing a replacement or refund. If FedEx confirms that the shipment was lost in transit, we will offer an appropriate replacement or refund at no additional cost.

Damaged Packages

Please inspect the package and product after delivery.

If the product arrives damaged, defective, incomplete, or different from what you ordered, contact support@weaverironclad.shop within 30 calendar days after delivery.

Please provide:

  • Your order number;

  • A description of the problem;

  • Clear photographs of the product;

  • Photographs of the outer and inner packaging;

  • A photograph of the shipping label, when available.

Keep the product and packaging until we complete our review. We will provide an appropriate replacement, exchange, or refund according to our Return and Refund Policy.

Multiple Packages

An order containing multiple products may occasionally arrive in more than one package. Each package may have separate tracking information and may arrive on a different day.

If only part of an order has arrived, review all tracking numbers provided in the shipping confirmation before reporting an item as missing.

Order Changes and Cancellations

To request a change or cancellation, contact support@weaverironclad.shop as soon as possible.

Orders may be canceled before they are handed over to FedEx. Once fulfillment or shipping has started, changes and cancellations cannot be guaranteed.

After delivery, eligible products may be returned according to our Return and Refund Policy.

Customer Service

For questions about processing, shipping, tracking, delivery, or a missing or damaged package, contact:

WEAVER IRONCLAD SYSTEMS LLC
Email: support@weaverironclad.shop
Phone: +1 580-927-8263
Customer service hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding U.S. federal holidays
Website: https://weaverironclad.shop

Please include your order number when contacting us about an existing order.