Refund policy

At WEAVER IRONCLAD SYSTEMS LLC, we want customers to have a clear and straightforward return experience. This policy applies to purchases made through weaverironclad.shop.

30-Day Return Period

You may request a return within 30 calendar days after your order is delivered.

To start a return, contact us at support@weaverironclad.shop before sending the product back. Please include your order number, the product you wish to return, and the reason for the return.

Return Eligibility

We accept returns of both defective and non-defective products.

To qualify for a return, the product must be:

  • New or lightly used;

  • Free from significant wear, damage, dirt, scratches, installation marks, or alterations;

  • Returned with all original parts, accessories, manuals, and packaging, where applicable;

  • Accompanied by proof of purchase.

“Lightly used” means that the product was only briefly inspected or tested and remains in a condition suitable for resale.

Products damaged through misuse, improper installation, unauthorized modification, neglect, or normal wear and tear may not qualify for a return.

Return Instructions

All returns require prior authorization.

  1. Contact support@weaverironclad.shop and provide your order number and reason for the return.

  2. Our customer support team will review your request and provide return instructions.

  3. Once the return is approved, we will provide a prepaid FedEx return shipping label.

  4. Securely package the product and send it to the return address provided in the return instructions.

Returns sent without prior authorization may not be identifiable and may not qualify for a refund. We do not accept cash-on-delivery return shipments.

Return Shipping Costs

WEAVER IRONCLAD SYSTEMS LLC pays the return shipping costs for all approved returns, including returns based on customer preference and returns involving damaged, defective, incomplete, or incorrect products.

There is no restocking fee.

Damaged, Defective, Missing, or Incorrect Products

Please inspect your order after delivery.

If your product arrives damaged, defective, incomplete, or different from what you ordered, contact support@weaverironclad.shop within 30 calendar days after delivery.

Please provide:

  • Your order number;

  • A description of the issue;

  • Clear photographs of the product, packaging, and shipping label, when applicable.

After reviewing the issue, we will provide an appropriate resolution, such as a replacement, exchange, or refund.

Exchanges

We accept exchanges for the same product only.

An exchange must be for the same product, model, and specifications originally ordered and is subject to availability.