Privacy policy

WEAVER IRONCLAD SYSTEMS LLC respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit weaverironclad.shop, place an order, contact us, or otherwise use our services.

Personal Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide

We may collect information that you provide directly to us, including:

  • Your name;

  • Billing and shipping addresses;

  • Email address;

  • Telephone number;

  • Order and transaction information;

  • Products purchased or returned;

  • Account information, if you create an account;

  • Messages submitted through our contact form;

  • Customer service communications;

  • Return, refund, exchange, or cancellation requests;

  • Photographs or other information submitted in connection with a damaged, defective, incomplete, or incorrect order.

Payment Information

Payments are processed by Shopify Payments, PayPal, or other payment providers available at checkout.

Payment providers may collect your card number, billing information, payment account details, and information needed to authorize and complete the transaction. WEAVER IRONCLAD SYSTEMS LLC does not directly store complete payment card numbers or card security codes.

Information Collected Automatically

When you visit or use our website, Shopify and necessary service providers may automatically collect certain technical information, including:

  • Internet Protocol address;

  • Browser and device type;

  • Operating system;

  • Pages viewed and links selected;

  • Shopping cart activity;

  • Referring website or source;

  • Date and time of access;

  • Cookie identifiers;

  • Website interaction and diagnostic information.

This information is used to operate the website, maintain shopping cart and checkout functions, prevent fraud, protect website security, and identify technical problems.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;

  • Confirm payments and transactions;

  • Arrange shipment and delivery;

  • Provide tracking information;

  • Process returns, refunds, exchanges, and cancellations;

  • Communicate about an order or customer service request;

  • Respond to questions submitted through our contact form;

  • Detect and prevent fraud, abuse, security incidents, and unauthorized transactions;

  • Maintain and improve website functionality;

  • Keep business, tax, accounting, and transaction records;

  • Enforce our policies and Terms of Service;

  • Comply with applicable laws, regulations, court orders, and lawful government requests;

  • Protect our customers, business, property, and legal rights.

Transactional Communications

We may send transactional communications that are necessary to complete or service an order. These may include:

  • Order confirmations;

  • Payment confirmations;

  • Shipping and tracking notices;

  • Delivery notifications;

  • Return and refund communications;

  • Customer service responses;

  • Important notices concerning an order or our services.

We do not currently use customer information for promotional email or SMS marketing.

Analytics and Advertising

We do not currently use Google Analytics, Meta Pixel, or similar third-party advertising pixels for targeted advertising.

We do not sell personal information. We also do not share personal information for cross-context behavioral advertising or targeted advertising.

If our data practices change in the future, this Privacy Policy and any required consent controls will be updated before the new practices are implemented.

How We Disclose Personal Information

We may disclose personal information only when reasonably necessary to operate our business, provide our services, or comply with legal obligations.

Information may be disclosed to the following categories of recipients:

Shopify

Our online store is hosted by Shopify. Shopify processes information required to provide store hosting, shopping cart, checkout, account, payment, fraud-prevention, and website security services.

Shopify may process personal information according to its own privacy policies and contractual obligations.

Payment Providers

Payment information may be provided to Shopify Payments, PayPal, Shop Pay, credit card networks, banks, wallet providers, fraud-prevention services, and other parties involved in processing a transaction.

Shipping and Fulfillment Providers

We may provide your name, delivery address, telephone number, email address, and order information to FedEx and other service providers that help prepare, ship, track, deliver, return, or replace an order.

Professional and Technical Service Providers

We may disclose limited information to companies that provide necessary website hosting, information technology, security, accounting, legal, customer service, or fraud-prevention services.

These providers may use personal information only to perform services on our behalf or as otherwise permitted by law.

Legal and Business Requirements

We may disclose information if reasonably necessary to:

  • Comply with applicable laws or legal proceedings;

  • Respond to a lawful court order, subpoena, or government request;

  • Investigate fraud, security incidents, or violations of our policies;

  • Protect the rights, safety, and property of our customers, our company, or others;

  • Complete a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable legal requirements.

Cookies

Our website uses cookies and similar technologies that are necessary for:

  • Website operation;

  • Shopping cart functions;

  • Checkout and payment processing;

  • Account login and authentication;

  • Security and fraud prevention;

  • Remembering customer preferences;

  • Diagnosing website errors.

We do not currently use advertising cookies from Google Analytics or Meta Pixel.

You can control cookies through your browser settings. Blocking certain necessary cookies may prevent the shopping